Privacy Policy
Last Updated: January 2026
This Privacy Policy outlines how artificialgrassbrisbane.com ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards information when you visit our website. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site.
Information We Collect
We collect information in various ways, including:
- Personal Information: Name, email address, phone number, and other details you voluntarily provide when contacting us or subscribing to our services
- Technical Information: IP address, browser type, operating system, and device identifiers
- Cookies: Small data files stored on your device to enhance user experience and track preferences
- Usage Data: Pages visited, time spent on site, links clicked, referral sources, and browsing patterns
- Location Data: General geographic information based on IP address
How We Use Information
We use collected information for the following purposes:
- Conducting analytics to understand user behavior and site performance
- Affiliate tracking and commission calculations with partner casinos and betting sites
- Improving site functionality, content, and user experience
- Sending promotional emails and updates (with your consent)
- Responding to inquiries and customer support requests
- Complying with legal obligations and preventing fraudulent activity
- Personalizing content and recommendations
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: Track user behavior and site performance (Google Analytics, similar services)
- Affiliate Cookies: Monitor referrals and commissions from partner betting platforms
- Marketing Cookies: Support targeted advertising and remarketing campaigns
You may control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect site functionality. For more information, visit allaboutcookies.org.
Third-Party Links
Our website contains links to external casino and betting affiliate websites. We are not responsible for the privacy practices, content, or policies of third-party sites. These external websites may have their own privacy policies governing the collection and use of your information. We strongly encourage you to review the privacy policies of any linked sites before providing personal information or engaging in transactions.
Your use of third-party platforms is at your own risk and subject to their respective terms and conditions.
Your Rights
As an Australian user, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of personal information (subject to legal obligations)
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
- The right to opt-out of marketing communications
If you are located in the European Union or United Kingdom, your rights under GDPR apply. If you are in the United States, your rights under CCPA and other state privacy laws may apply.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:
- Personal information provided through contact forms is retained for 2-3 years
- Analytics and usage data is retained for up to 26 months
- Affiliate tracking information is retained for transaction and audit purposes (generally 7 years)
- Cookies are retained according to their specified expiration periods
You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@artificialgrassbrisbane.com
Website: artificialgrassbrisbane.com
We will respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.